Cut costs 60% with AI customer service!
Streamline support operations, accurately address customer inquiries across 35+ channels, and save on support costs with our cutting-edge unified customer service platform.
90
%
90% automation within 30 days
40
%
40% increase in CSAT
50
%
50% increase in agent productivity
Handle customer queries with top accuracy
Automate 1000+ routine queries and transfer only complex queries to live agents with context, to reduce ticket handling time by 35%.
Powered by YellowG, an industry-first Generative AI-powered platform, our dynamic AI agents achieve less than 1% hallucination rates, and provide precise answers.
AI-powered agent assist with cutting-edge AI.
Enhance customer interactions with our AI-powered Inbox, integrating chat, email, and voice. Enjoy tools like auto-response and ticket summarization for quicker, higher-quality replies. Utilize our Customer Data Platform (CDP) to personalize conversations and gain valuable user insights.
“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
Prabhat Barre
Customer Service Specialist
Speed up value with Zero Setup bot deployment.
Create and deploy bots 2x faster with Desku.ai’s Zero Setup, which requires no training or coding. Integrate easily with your tech stack such as your knowledge base, CRM and other applications to provide effective and accurate resolutions.
Measure metrics that matter to your business
Enhance customer satisfaction with real-time, actionable metrics. Make data-driven decisions using KPIs like deflection rate, goal completion rate (GCR), customer satisfaction (CSAT), first response time (FRT), and more.
“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
Neil
Founder
Future of enterprise customer experience.
- Harness 16B+ conversations annually for an enhanced experience
- Deliver immediate, tailored support with industry leading accuracy
- Deploy AI bots 2X faster and outpace competitors
- Benefit from a secure and scalable multi-LLM platform
“Eva Ai transformed how we interact with customers, always on standby to assist, 24/7 On time Customer Service agent”
Henry hoe
Founder
Frequently Asked Questions
What is Desku.io's customer service solution?
Desku.io provides a comprehensive customer service platform that integrates live chat, ticketing, and AI-powered automation to streamline support and improve customer satisfaction.
Can I integrate Desku.io with my existing CRM?
Yes, Desku.io offers seamless integration with popular CRMs like HubSpot, and more, allowing you to manage customer interactions from a single platform.
Is Desku.io suitable for small businesses?
Absolutely, Desku.io is designed to scale with your business, offering flexible plans and features that cater to both small businesses and large enterprises.
What AI features are included in Desku.io?
Desku.io includes AI-driven features such as automated ticket routing, chatbots for instant responses, and predictive analytics to anticipate customer needs.
Does Desku.io offer multilingual support?
Yes, Desku.io supports multiple languages, making it easy to provide customer service to a global audience.
How does Desku.io improve response times?
Desku.io leverages AI to automate routine inquiries, prioritize tickets, and provide instant responses via live chat, ensuring quicker resolution times.
What kind of support channels does Desku.io offer?
Desku.io supports multiple channels including live chat, email, social media, and more, ensuring your customers can reach you through their preferred method.
How does Desku.io handle customer data security?
Desku.io employs advanced security measures including encryption, regular audits, and compliance with Laws to ensure your customer data is protected.
Can I customize the customer service interface?
Yes, Desku.io allows you to customize the interface to match your brand's look and feel, ensuring a consistent experience for your customers.
How can I get started with Desku.io?
You can start by signing up for a free trial on Desku.io's website. Our onboarding team will assist you with setup and provide training to ensure you get the most out of our platform.