Customer Services

Cut costs 60% with AI customer service!

Streamline support operations, accurately address customer inquiries across 35+ channels, and save on support costs with our cutting-edge unified customer service platform.

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90

%

90% automation within 30 days

40

%

40% increase in CSAT

50

%

50% increase in agent productivity

Handle customer queries with top accuracy

Automate 1000+ routine queries and transfer only complex queries to live agents with context, to reduce ticket handling time by 35%.
Powered by YellowG, an industry-first Generative AI-powered platform, our dynamic AI agents achieve less than 1% hallucination rates, and provide precise answers.
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AI-powered agent assist with cutting-edge AI.

Enhance customer interactions with our AI-powered Inbox, integrating chat, email, and voice. Enjoy tools like auto-response and ticket summarization for quicker, higher-quality replies. Utilize our Customer Data Platform (CDP) to personalize conversations and gain valuable user insights.
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“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
Koinx

Prabhat Barre

Customer Service Specialist

Speed up value with Zero Setup bot deployment.

Create and deploy bots 2x faster with Desku.ai’s Zero Setup, which requires no training or coding. Integrate easily with your tech stack such as your knowledge base, CRM and other applications to provide effective and accurate resolutions.
Speed up value
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Measure metrics that matter to your business

Enhance customer satisfaction with real-time, actionable metrics. Make data-driven decisions using KPIs like deflection rate, goal completion rate (GCR), customer satisfaction (CSAT), first response time (FRT), and more.
“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
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Neil

Founder

Future of enterprise customer experience.

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“Eva Ai transformed how we interact with customers, always on standby to assist, 24/7 On time Customer Service agent”
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Henry hoe

Founder

Frequently Asked Questions

Desku.io provides a comprehensive customer service platform that integrates live chat, ticketing, and AI-powered automation to streamline support and improve customer satisfaction.
Yes, Desku.io offers seamless integration with popular CRMs like HubSpot, and more, allowing you to manage customer interactions from a single platform.
Absolutely, Desku.io is designed to scale with your business, offering flexible plans and features that cater to both small businesses and large enterprises.
Desku.io includes AI-driven features such as automated ticket routing, chatbots for instant responses, and predictive analytics to anticipate customer needs.
Yes, Desku.io supports multiple languages, making it easy to provide customer service to a global audience.
Desku.io leverages AI to automate routine inquiries, prioritize tickets, and provide instant responses via live chat, ensuring quicker resolution times.
Desku.io supports multiple channels including live chat, email, social media, and more, ensuring your customers can reach you through their preferred method.
Desku.io employs advanced security measures including encryption, regular audits, and compliance with Laws to ensure your customer data is protected.
Yes, Desku.io allows you to customize the interface to match your brand's look and feel, ensuring a consistent experience for your customers.
You can start by signing up for a free trial on Desku.io's website. Our onboarding team will assist you with setup and provide training to ensure you get the most out of our platform.