Customer engagement

Engage customers at peak readiness

Desku’s customer engagement software creates a direct channel to your customers in your product, app, or website—where and when you have their attention.
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31

%

Average increase in engagement rate

22

%

Average increase in activation rate

21

%

Average increase in customer retention

Deepen your product engagement now!

Create powerful onboarding experiences and announce new offers when customers are ready to take the next step.
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Empower insights with Survey Builder

Survey Builder simplifies survey creation with customizable templates and real-time analytics for insightful decision-making and efficient teamwork.
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“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
Koinx

Prabhat Barre

Customer Service Specialist

An Eye-catcher that can do more

Eye-catchers help you get more chats by drawing your visitors’ attention to the chat widget on your website. Campaigns can be used as eye-catchers but are more engaging, more personalized, and way more fun.
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Livechat

Give real-time real-life support with live chat. Behind the scenes, chats feed into your shared inbox which makes assigning and collaborating easy.
“Desku not only facilitates smoother customer interactions but also empowers our team to focus on other priorities.”
Yum-asia

Neil

Founder

Every business is different, but we have everything you need

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No code

Create new experiences that drive action without code or engineers.

Split testing

Test your messaging and campaigns to determine which experiences perform best.

Advanced targeting

Target customers more effectively based on their attributes, past engagements, or self-reported data.

Reporting

Track the impact of your campaigns and discover new ways to manage and improve overall performance.

Premier services

Let Intercom experts train and onboard your team with exclusive, white-glove services.

Security

Customer trust and data security are critical to everything we do at Intercom. We’re GDPR, SOC 2, HIPAA compliant—and more.

“Eva Ai transformed how we interact with customers, always on standby to assist, 24/7 On time Customer Service agent”
Senior-care

Henry hoe

Founder

Frequently Asked Questions

Customer engagement refers to the interaction between a company and its customers through various communication channels.
Yes, Desku.io seamlessly integrates with popular CRM systems to ensure smooth data synchronization.
Yes, Desku.io supports communication through email, live chat, social media, and more.
Absolutely, Desku.io offers scalable solutions that cater to businesses of all sizes.
Yes, our AI-powered chatbots are designed to handle complex queries and escalate issues to human agents when necessary.
Desku.io follows strict security protocols and complies with data protection regulations to ensure your data is safe. http://desku.io/solutions/customer-engegament/?v=1 Nirav, Today at 11:51 AM
Desku.io improves customer engagement by offering automated chatbots, live chat, and personalized messaging.
Retail, e-commerce, SaaS, and service-based industries benefit most from our solutions.
Desku.io provides analytics and reporting tools to track engagement metrics and customer satisfaction.
We offer 24/7 customer support through live chat, email, and phone to assist you with any issues.