Unlike Zendesk, Desku is one of the easiest customer support platform for using every features and functionality.
Desku's in-built AI feature helps to boost the Customer Support Agent Productivity. Automate customer queries resolutions for faster response.
Desku is one of the flexible customer support software that allows customisation. Resemble it with your brand image.
Only few steps before you start working with Desku. Easy onboarding, no long verification and waitings.
No hidden charges are introduced by Desku. Get more with less and transparent pricing.
Streamline customer queries from multiple channel. Assign easily, and resolve faster.
Unlimited real-time conversation with your customers for better engagement and faster solutions.
Connect most common communication application WhatsApp with Desku and forget checking your phone for replying to your customers.
Pay Annually, Get 35% Discount
No credit/debit card required
per agent/month, billed annually
US$ 104/month, billed monthly
Remind Customers about their “abandoned carts”, re-engage with potential customers by sending personalised messages.
Unified Customer Support Platform to be there where your customers are.
From easy assigning tickets and live chat to generating conversation summary Desku makes the work easy for Agents.
Simply configure your preferred Ecommerce Platform, manage your customer operations like viewing the purchase order history to resolving their queries on orders.
“Our Business depends on Desku, which has allowed us seamless customer support from single software that has ultimately offered a huge benefit.”
Yum Asia-Customer Support Manager
Marketing
Artificial Intelligence
|  |  |  | |
|---|---|---|---|---|
| Price | $59 /Per user per month | $99 /Per user per month | $74 /Per user per month | $64 /Per user per month |
| Plan | Pro | Pro | Pro | Pro |
| Ticket Workflows | ||||
| Agent load balancing | ||||
| Agent productivity | ||||
| Bots and AI | ||||
| Business hours for agent groups | ||||
| Day passes for occasional agents | ||||
| Field service management | ||||
| Proactive outreach | ||||
| Customer support | ||||
| Free plan | ||||
| Lowest plan on Omnichannel |
